August Health recently introduced August Health Billing & Payments, a new product that enables senior living operators to simplify internal billing workflows, improve revenue capture, and offer seamless payment experiences to the families they serve.
As a fully-integrated product within the broader August Health platform, Billing & Payments receives a constant stream of real-time information from August Health’s EHR and Move-Ins products. This connected ecosystem of care and operations ensures that billing workflows are informed by up-to-date data — such as when a resident moves in, changes rooms, or requires more services — and allows communities to reduce manual billing reconciliation and accurately capture revenue.
With August Health Billing & Payments, senior living operators can also easily provide the seamless, modern payments experiences that families have come to expect. Communities can offer a range of flexible payment options including autopay, multi-payer, and payment scheduling, and multiple payment methods, like ACH, credit, and debit.
Senior living communities will also benefit from intelligent automations for formerly-manual billing processes that slow down operations. The capabilities include specific scenario-handling for issues like rate increases, late fees, and mid-month move-ins and outs.
August Health Billing & Payments is now in early release with select customers. The product will be available as part of the August Health platform beginning Q1 2025. You can learn more at augusthealth.com/billing-and-payments.