Billing & Payments is our proprietary payments platform, allowing communities to issue statements, process payments, and improve revenue capture.

Unlike other platforms, August Health Billing & Payments is fully integrated with our EHR, so every resident care need update flows directly into billing. This reduces manual reconciliation, improves revenue capture, and ensures accuracy. Because it’s purpose-built for senior living, Billing & Payments also automates industry-specific scenarios like pro-rating for mid-month move-ins and move-outs, rate changes, and late fees, saving staff time and cutting down on administrative overhead.

While many communities still require paper checks, August Health offers families a modern, seamless payment experience through our Family Portal. Families can choose from a variety of options, like scheduled payments, split payments, and online payments, making the process simpler, faster, and more personalized.

When resident information is synced across the August Health ecosystem, Billing & Payments is automatically updated to reflect changes in EHR and eMAR. For example, if a resident moves to a higher level of care following a reassessment, that change is automatically reflected in their billing profile.

When August Heath Billing & Payments is fully integrated into the August Health ecosystem, a community’s billing workflows are informed by real-time EHR data. Move-ins, room changes, and more all stream to billing.

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Flexible payment options like autopay and automated calculations for complex scenarios like mid-month move-outs and rate changes ensure timely and accurate revenue capture. As a result, 82% of operations leaders say August Health optimizes care revenue.

August Health Billing & Payments is designed to be flexible and intuitive for families. We support ACH payments, credit cards, and check processing. Plus, families can choose to enroll in autopay, schedule payments in advance, and split payments across individuals and payment types.