Available starting Q1 2025

August Health Billing & Payments

Our integrated platform simplifies billing, streamlines payments, and improves revenue capture.

A connected care and billing ecosystem

Tools that keep pace with dynamic community operations and increasing family expectations.

Stay up to date

Billing & Payments is fully-integrated into our broader platform — as residents move in or require more services, these updates are instantly streamed to billing.

Impress families

Our Family Portal enables you to offer the seamless payments experience that families expect, including a range of payment options and settings.

Simplify processes

The platform reduces manual workflows and reconciliations with intelligent automations, automatic calculations, and bulk updating capabilities.

Features

Radically simplify billing and payments for your communities and families.

Seamless design

Our easy-to-use tools are purpose-built to streamline processes and manual reconciliations.

Intelligent automations

Reduce manual adjustments with automatically-calculated updates for late fees, rate increases, and move-ins/outs.

Modern payment methods

Enable communities to accept multiple payment methods including ACH, credit cards, and checks.

Real-time data updates

Data about new care needs, room changes, or one-off charges all instantly stream to billing.

Family Portal

The Family Portal provides a seamless experience for families to view statements and make payments.

Flexible payment options

Offer families a wide range of payment options including autopay, payment scheduling, and multi-payer.

Available out-of-the-box

Single and bulk statement generation
Easy invoice review and approvals
Configurable fee structures
Customized transaction fees
Automated pro-rating for move-ins/outs and care level changes

Full administrative support

Rate increase, refund, crediting and late fee handling
General ledger exports to a variety of popular formats.
Direct integrations with popular tools
Advanced reporting
PCI compliant payments
modernize payments

Frictionless payment experiences that families demand

Exceptional family experience

Our Family Portal provides a convenient, one-stop solution that allows families to make payments effortlessly.

Flexible payment options

Enable families to choose from a variety of payment choices such as payment scheduling, split payments, and multi-payer.

Zero data gaps

Our interconnected platform ensures that the services you provide are fully reflected in your billing.

Encourage autopay

Through August Health’s Move-Ins experience, families can easily opt in for autopay.

ensure accurate billing and timely payments

Improved revenue capture across your communities

Communities everywhere rely on August Health

We are providing a productivity tool for our nurses and care teams that will increase overall staff and resident satisfaction.
Andy Plant
President, Westmont Living
Thank you for designing a thing of beauty that just WORKS! And, now, the #datainsights coming in are amazing.
Ben Surmi
Director of Education & Culture, Koelsch Communities
August Health is a game changer for us. Our team has been blown away.
Michelle Adam
VP of Health and Wellness, Bickford Senior Living
It's a great tool – the most efficient and simple I've used! I especially like the ability to have all documents in one place on the computer instead of having to dig through files for information.
Kylie Cairo
Community Relations Coordinator, CiminoCare
With the help of August Health, we are committed to delivering the best possible care to our residents and ensuring the smoothest care and compliance operations in our portfolio.
Greg Puklicz
President, 12 Oaks Senior Living
August Health has surpassed our expectations with their superior EHR platform, which has been widely embraced by our clinical staff.
Tim Dunne
CEO, Claiborne Senior Living
I could hug you guys right now. The software is streamlining the whole process of running my community. You have no idea how much easier you have made my life!
Erin Wiley
Executive Director, Paradise Villa
This cutting-edge technology will also lighten the workload for our staff, allowing them to dedicate more time to our residents.
Severine Petras
CEO, Priority Life Care
August Health is a home run - people were crying tears of joy because it solved so many problems.
Andy Eby
CEO, Bickford Senior Living
August Health has made our lives so much easier, reducing stress and giving us time. It's a precious gift that is making our entire process more efficient. Thank you!
Ami Anderson
Community Relations Manager, Burlingame Villa
Adopting August Health helped us better understand the acuity of our residents, improving care delivery and care revenue.
Cameron Parsons
CEO, Parsons Group
My licensing rep was pleasantly surprised that we had all of the right licensing forms on the platform. The fact that everything was clear and concise and in one section… you saved me!
Executive Director
Paradise Villa
You literally cut move-in time down to almost nothing… the families are going to be a lot more proactive if they don't have to keep schlepping back and forth to the community.
Executive Director
Carefield Living
We’ve been given a lot of time back and this will only continue to grow.
Michelle Baker
VP of Operations, Koelsch Communities
Whatever you've been doing is really really good… exactly what I envisioned! Everyone is saying this is so easy to use compared to the other systems in our industry.
Iren Ludney
Executive Director, Home Sweet Home Senior Care
I love August Health! A fifth grader can use this program. Our licensing rep said, “Oh, my goodness, whatever company you guys are using, I love the care plan!
Mary Hughes
Executive Director, High Desert Haven
August Health has delivered on thoughtfully designed tools that actually work for our staff — saving time and improving accuracy while having a very intuitive, user-friendly experience. We love it!
Mark Cimino
CEO, CiminoCare
The fact that we’re able to implement so quickly is absolutely enormous in terms of unlocking the value of the product.
Ben Surmi
Director of Education & Culture, Koelsch Communities
Everything is going great. I had four move-ins this week so I've been using the portal like crazy. I love it so much. I have been using the MAR and Face Sheets, and they work perfectly.
Emily Conrad, RN
Resident Care Coordinator, The Palms at San Lauren
August Health has been nothing but gracious, helpful, and supportive. They are a partner, they are a part of Carefield Living.
Breck Austin
COO, Carefield Living
We are providing a productivity tool for our nurses and care teams that will increase overall staff and resident satisfaction.
Andy Plant
President, Westmont Living
Thank you for designing a thing of beauty that just WORKS! And, now, the #datainsights coming in are amazing.
Ben Surmi
Director of Education & Culture, Koelsch Communities
August Health is a game changer for us. Our team has been blown away.
Michelle Adam
VP of Health and Wellness, Bickford Senior Living
It's a great tool – the most efficient and simple I've used! I especially like the ability to have all documents in one place on the computer instead of having to dig through files for information.
Kylie Cairo
Community Relations Coordinator, CiminoCare
With the help of August Health, we are committed to delivering the best possible care to our residents and ensuring the smoothest care and compliance operations in our portfolio.
Greg Puklicz
President, 12 Oaks Senior Living
August Health has surpassed our expectations with their superior EHR platform, which has been widely embraced by our clinical staff.
Tim Dunne
CEO, Claiborne Senior Living
I could hug you guys right now. The software is streamlining the whole process of running my community. You have no idea how much easier you have made my life!
Erin Wiley
Executive Director, Paradise Villa
This cutting-edge technology will also lighten the workload for our staff, allowing them to dedicate more time to our residents.
Severine Petras
CEO, Priority Life Care
August Health is a home run - people were crying tears of joy because it solved so many problems.
Andy Eby
CEO, Bickford Senior Living
August Health has made our lives so much easier, reducing stress and giving us time. It's a precious gift that is making our entire process more efficient. Thank you!
Ami Anderson
Community Relations Manager, Burlingame Villa
Adopting August Health helped us better understand the acuity of our residents, improving care delivery and care revenue.
Cameron Parsons
CEO, Parsons Group
My licensing rep was pleasantly surprised that we had all of the right licensing forms on the platform. The fact that everything was clear and concise and in one section… you saved me!
Executive Director
Paradise Villa
You literally cut move-in time down to almost nothing… the families are going to be a lot more proactive if they don't have to keep schlepping back and forth to the community.
Executive Director
Carefield Living
We’ve been given a lot of time back and this will only continue to grow.
Michelle Baker
VP of Operations, Koelsch Communities
Whatever you've been doing is really really good… exactly what I envisioned! Everyone is saying this is so easy to use compared to the other systems in our industry.
Iren Ludney
Executive Director, Home Sweet Home Senior Care
I love August Health! A fifth grader can use this program. Our licensing rep said, “Oh, my goodness, whatever company you guys are using, I love the care plan!
Mary Hughes
Executive Director, High Desert Haven
August Health has delivered on thoughtfully designed tools that actually work for our staff — saving time and improving accuracy while having a very intuitive, user-friendly experience. We love it!
Mark Cimino
CEO, CiminoCare
The fact that we’re able to implement so quickly is absolutely enormous in terms of unlocking the value of the product.
Ben Surmi
Director of Education & Culture, Koelsch Communities
Everything is going great. I had four move-ins this week so I've been using the portal like crazy. I love it so much. I have been using the MAR and Face Sheets, and they work perfectly.
Emily Conrad, RN
Resident Care Coordinator, The Palms at San Lauren
August Health has been nothing but gracious, helpful, and supportive. They are a partner, they are a part of Carefield Living.
Breck Austin
COO, Carefield Living
Nurses love it — they feel like they have the best system.
Michelle Baker
VP of Operations, Koelsch Communities
August Health's forward thinking is driving overall community success starting with the sales process.
Rose Saenz
President & Operations Specialist, Reveal Sol
One of the most stellar experiences of my 30-year career in the industry. The staff very much loves this system.
Breck Austin
COO, Carefield Living
We believe that the automation benefits from partnering with August Health are a smart move for Westmont Living.
Andy Plant
President, Westmont Living
August Health eliminates redundant tasks, streamlines tedious Virginia compliance requirements, and frees our staff up to do the work they most enjoy: engaging our residents.
Michelle Adam
VP of Health and Wellness
The implementation experience we’ve had with August Health is unprecedented and exceeded our expectations.
Michelle Baker
VP of Operations
We appreciate the commitment August Health places on challenging the industry standards by creating amazingly easy to use efficient practices. I'm honored to be included on the journey.
Rose Saenz
President & Operations Specialist
Move-ins now take a fraction of the time they used to.
Staff member
Carefield Living
Having digital records accessible for audits and the state…it's unparalleled in terms of the convenience of it.
Staff member
Westwind
Your team rocks at implementation. It's kind of insane that we did this together in such a short time across so many communities.
Ben Surmi
Director of Education & Culture, Koelsch Communities
We are more proactive and more confident in our systems, this is huge for us.
Breck Austin
COO, Carefield Living
You have made our lives so much easier, reducing stress and giving us time.
Staff member
CiminoCare
This is an employee retention and recruitment software. This is going to be huge.
Staff member
CareField Living
The Service Plan with Care Levels is amazing! It's just so simple and when a family sees it, there is no dispute.
Staff member
WestHaven Senior Living
We have had so much flexibility and we've been able to really customize this tool to our needs. I don't know of any other software out on the market that would even come close to that.
Staff member
Westwind
I’ve been a nurse for years and used many systems. I’ve never seen one with a dashboard like this that shows you exactly what you’re missing.
Staff member
Koelsch Communities
Our med techs can easily use the August Health System. The transition was very smooth.
Staff member
Eagle Lake Village
It's going to be so much easier for me to stand up new buildings and grow our company.
Staff member
Carefield Living
August Health is a comprehensive RCFE tool from move-in to care planning with compliance built in. A godsend for the independent operator!
MaryAnn Shinn
RN, Regional Director, CiminoCare
Nurses love it — they feel like they have the best system.
Michelle Baker
VP of Operations, Koelsch Communities
August Health's forward thinking is driving overall community success starting with the sales process.
Rose Saenz
President & Operations Specialist, Reveal Sol
One of the most stellar experiences of my 30-year career in the industry. The staff very much loves this system.
Breck Austin
COO, Carefield Living
We believe that the automation benefits from partnering with August Health are a smart move for Westmont Living.
Andy Plant
President, Westmont Living
August Health eliminates redundant tasks, streamlines tedious Virginia compliance requirements, and frees our staff up to do the work they most enjoy: engaging our residents.
Michelle Adam
VP of Health and Wellness
The implementation experience we’ve had with August Health is unprecedented and exceeded our expectations.
Michelle Baker
VP of Operations
We appreciate the commitment August Health places on challenging the industry standards by creating amazingly easy to use efficient practices. I'm honored to be included on the journey.
Rose Saenz
President & Operations Specialist
Move-ins now take a fraction of the time they used to.
Staff member
Carefield Living
Having digital records accessible for audits and the state…it's unparalleled in terms of the convenience of it.
Staff member
Westwind
Your team rocks at implementation. It's kind of insane that we did this together in such a short time across so many communities.
Ben Surmi
Director of Education & Culture, Koelsch Communities
We are more proactive and more confident in our systems, this is huge for us.
Breck Austin
COO, Carefield Living
You have made our lives so much easier, reducing stress and giving us time.
Staff member
CiminoCare
This is an employee retention and recruitment software. This is going to be huge.
Staff member
CareField Living
The Service Plan with Care Levels is amazing! It's just so simple and when a family sees it, there is no dispute.
Staff member
WestHaven Senior Living
We have had so much flexibility and we've been able to really customize this tool to our needs. I don't know of any other software out on the market that would even come close to that.
Staff member
Westwind
I’ve been a nurse for years and used many systems. I’ve never seen one with a dashboard like this that shows you exactly what you’re missing.
Staff member
Koelsch Communities
Our med techs can easily use the August Health System. The transition was very smooth.
Staff member
Eagle Lake Village
It's going to be so much easier for me to stand up new buildings and grow our company.
Staff member
Carefield Living
August Health is a comprehensive RCFE tool from move-in to care planning with compliance built in. A godsend for the independent operator!
MaryAnn Shinn
RN, Regional Director, CiminoCare