Leading the charge in value-based care
Bickford Senior Living was ready to implement its Higher Path care model in five Virginia communities. As part of operationalizing its new proactive care strategies, Bickford required a best-in-class EHR and insights platform.
Existing care systems hindered staff from easily accessing all relevant resident care information and required a lot of paper documentation, which in turn limited collaboration and efficiency.
“The previous system was task-oriented and fostered a ‘clock-in, clock-out’ mentality that didn't align with Bickford’s values,” said Simone Pena, Bickford Senior Living’s Vice President of People. “We needed an EHR that supported our resident-centered, collaborative approach to caregiving.”
A proven technology partner
August Health was selected for the platform’s ability to enable exceptional care delivery, streamline compliance, and provide unmatched insights. Initially implemented in the Virginia branches, August Health led to immediate improvements in resident care and operations. Following this success, August Health has been deployed across all Bickford Senior Living communities nationwide.
“Our staff loves August Health,” says Simone. “They can easily look up a resident on the platform and find all the information they need. We’re seeing faster results and increased collaboration, with staff members feeling more empowered as caregivers.”
Unprecedented results, in a single quarter
Three months after implementing August Health, Bickford saw significant improvement in resident well-being and community operations across all five Virginia buildings, including:
- 23% reduction in total incidents
- 34% fewer citations
- 50% reduction in first-90-day move-outs
What’s next
August Health and Bickford continue to partner closely by developing the KPIs required for better outcomes tracking, advancing the Higher Path model and the future of value-based care in senior living.
“August Health has proven to be pivotal for enhancing resident care, streamlining workflows, and improving data accuracy. August Health enables our clinical leaders to be proactive by delivering timely and informed interventions while fostering better resident outcomes.” - Shannon Riberdy, SVP of Operations, Bickford Senior Living
August Health & Value-based care
August Health's EHR platform provides critical infrastructure for value-based care models:
- Drives best practices for high-acuity resident care, including incident management, alert charting, and medication management.
- Identifies rising risk and high risk residents who are under-assessed and have inadequate care plans.
- Automates reporting on resident care outcomes and value-based care KPIs.
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